Privacy Policy

1. Personal Data We Collect

We may collect and process the following personal data:

• Contact information (such as name, email address, or message content) when you contact us via forms or email

• Technical data, including IP address, browser type, device information, and usage data

• Cookies and tracking data (see Section 7)

We do not intentionally collect sensitive personal data.

2. How We Use Your Data

Your personal data is used for the following purposes:

• To respond to enquiries or messages

• To operate and maintain the Website

• To improve user experience and website performance

• To comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing

Under the UK GDPR, we process personal data on the following lawful bases:

• Consent – where you voluntarily provide information

• Legitimate interests – to operate and improve the Website

• Legal obligation – where required by law

4. Data Sharing

Personal data may be shared with trusted third-party service providers only where necessary, including:

• Website hosting providers

• Analytics services (e.g. website traffic analysis)

All third parties are required to handle your data in compliance with UK GDPR.

5. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

You may request deletion of your data at any time (see Section 8).

6. Data Security

Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, alteration, disclosure, or loss.

However, no method of transmission over the internet is 100% secure.

7. Cookies

This Website may use cookies to enhance functionality and analyse traffic.

Cookies may include:

• Essential cookies – required for website operation

• Analytics cookies – used to understand visitor behaviour

You can control or disable cookies through your browser settings.
For more information, please refer to the Cookies Policy.

8. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)
  👉 https://www.ico.org.uk

To exercise your rights, please contact us using the details above.

9. Third-Party Links

This Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Iliya Constantinou
Email: iliya@ilgema.com